Privacy Policy Privacy Policy is a management training website owned exclusively by Core Training Solutions Ltd, based in the South of the United Kingdom. Training Solutions Limited (CTS) are committed to protecting your privacy and security. This policy explains how and why we use any of your personal data, so you remain informed and in control of your information. This policy has been created to reflect the new General Data Protection Regulations (GDPR) that came into effect on 25th May 2018, and it will demonstrate how uses personal information that is processed.

How Collects And Uses Your Data

Your personal data, meaning any information which may identify you, or which can be identified as relating to you personally, will only be collected and used with your consent by Core Training Solutions Limited (Company No. 11897978) through

Personal Data You Provide

We will only collect the data that you provide to us. This includes the information that is given by you when you are making an enquiry through the website, when you are using our services, or when you are communicating with us through any form. This includes:

  • Your name
  • Your job title / designation or your company role
  • Your company address
  • Your company phone and/or your mobile phone details
  • The date you made contact with us
  • Any work we have completed for you, as well as the date the work was completed
  • Any data that has been collected by your activities and involvement with CTS and, including information the website, blog and discussion forums, or if you speak to us in person.

Data From Social Media

From time to time data may be collected from social media where permission has been given, or if posted on one of CTS’s/’s social media sites.

Sensitive Information

Personal information that is sensitive is never sought or normally collected.

How Information Is Used

Your personal information will be used only with your consent, or when we need to:

  • Agree and enter into an agreement with you
  • For the purpose / purposes it was originally collected, or close to them
  • Be complicit with all our legal requirements, or in order to protect your own interests
  • In order to protect our own lawful interests (or a third party’s), as long as this does not infringe or override your rights or the rights of others

The main purpose of collecting and using your personal information is usually for administration purposes that helps to assist us in running the website, and delivering the high standard of service we aspire for our members.

Sharing or Disclosing Personal Information

This policy is our assurance that will never sell on your personal information that is shared on the website.

Users Of The Website

When a user visits, a third party service may be used, such as Google Analytics, that will collect log-on information and page visitor’s information patterns. This is done to find out the number of visitors to each of the pages on the website. We provide assurance that the information collected will not identify anyone, and neither will any attempt be made to find out the identity of any users of the website. Only when someone completes the website contact forms and sends us the information, or joins as a member of, or when asked in a completely clear way, will identifiable information be collected.

Website Contact Form

The website uses a contact form to collect information from a visitor, which will then be used to respond to their enquiry. The site also uses a subscribe form to collect email addresses from those who would like to hear more information on our services. It also has a memerb’s form for people to join and access materials. The details that are collected are stored within the secure servers of Siteground, who host the website. For more information on the storage of your information, as well as on Siteground’s own privacy policy, please go to the section below on ‘Where Is Your Data Stored?’

Links To Other Sites

From time to time,’s website may contain hyperlinks to other websites. does not hold any responsibility for the content, functionality or security of any of those external websites, including if their security is breached by another party.

If one of those websites requests personal information from you, what information you provide will not be covered by’s Privacy Policy. We would highly recommend not sharing any personal information if you are unsure, and also that you read that website’s own privacy policy.

Use Of Cookies

When you first come on to the website, you should receive a message with regard to the use of cookies on the site. By clicking accept, you are allowing the use of cookies from our site.

If you are unsure what a cookie is, here is an explanation:

“An HTTP cookie ….. is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords…….Authentication cookies are the most common method used by web servers to know whether the user is logged in or not, and which account they are logged in with….. Tracking cookies, and especially third-party tracking cookies, are commonly used as ways to compile long-term records of individuals’ browsing histories –…. European law requires that all websites targeting European Union member states gain “informed consent” from users before storing non-essential cookies on their device.” – Reference:

Protecting Your Data

We use a number of measures to keep your personal information safe and prevent unauthorised access to it. It is stored on protected computer systems and access to it is controlled. All’s employees will have been required to read through a copy of the company’s privacy policy, and to ensure that they themselves also comply with it.

Where Is Your Data Stored?

Although and Core Training Solutions are based in the UK, some of your data may be stored on secure servers in the United States with’s web hosting services provided by Siteground. Siteground provide assurance to all their clients of the privacy and security of all information stored on their servers, through their privacy policy found here:

How Long Stores Your Information will only use and store your personal information for as long as required for the purposes it was collected. How long personal information will be stored by depends on the information and what it is being used for e.g. if you no longer wish to subscribe, your email will no longer be stored. Information will be reviewed from time to time to decide what is no longer required, and when it is not needed or required, or if it is requested to by yourself, your information will be erased from our website, including our host servers.

You Are In Control

It is’s objective that you are in control of your personal information. This includes ensuring that you are aware of your legal rights. This will include your rights:

For confirmation that has your personal data, and if so, to be sent a copy of the personal information held by, including that which has been processed with your consent or through the forms on

  • For your personal information to be deleted / erased
  • To have any inaccurate personal information corrected
  • To stop your personal information being used for marketing or profiling
  • The only possible exceptions to the above rights are if ours on any other client’s personal rights are not being upheld, or because of any legal requirements.

Making A Complaint Regarding The Collection Or Use Of Your Personal Information

If you want to make a complaint about the collection or use of your personal information, or if you believe that your data protection or privacy rights have been encroached upon or infringed, please do contact on the form provided on the website, or at either of these email addresses – /

If you do not believe that has handled your complaint in a professional manner, or indeed has ignored your complaint, you can also complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how this can be done can be found at

Any Changes to This Privacy Policy

From time to time will amend this Privacy Policy so that it remains updated, and that it accurately and correctly reflects how and why uses personal data. Current versions of’s Privacy Policy will always be posted on our website.

Any Questions?

If you do have any questions in relation to this privacy policy, or indeed how your personal information is being used, please send an email to at the addresses above.

Last updated October 2019.